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| PROJECT MANAGEMENT |
From the initial planning to final installation, we work closely with your project team and H/B’s installation crew to create and sustain your workplace strategy. An H/B project manager will carefully manage all the interrelated activities related to your project including: price/budgeting, planning/scheduling, job site coordination, quality control, punchlists and ongoing support. This approach provides accountability and flexibility – giving you time to focus on your core business.
As a Certified Dealer, H/B is capable of managing a project anywhere throughout the United States. Whether you’re undertaking a local project or one across the country, our partnership with Herman Miller and their nationwide network of Certified Dealerships ensures you will receive timely, professional attention. |
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| SPACE PLANNING & DESIGN |
Great office interiors start with a plan. We work with your team or design firm to develop a comprehensive design solution and process to make it happen. Planning and designing your workspace takes creativity, attention to detail and a thorough understanding of your interior space and work processes. We consider traffic flow, meeting spaces, equipment location, the flow of power and data, as well as the quality and movement of conversation and light. We also take into account corporate culture, aesthetic choices, productivity and community/individual needs. All within your budget and schedule.
We’re adept at enhancing the relationship between an architect or design firm by providing specifications, product lists and installation drawings. This enables electricians to power every outlet, IT staff to deliver data quickly and easily to every employee, managers to direct where team meetings will be held and employees to understand where they’ll hang their coat and family photos. |
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| FURNITURE RECONFIGURATION |
Whether you’re looking to make more efficient use of limited space, increase employee comfort and productivity or breathe new life into your organization, we make reconfigurations easy and affordable. In fact, many Henriksen/Butler customers choose Herman Miller products because they are some of the easiest products on the market to reconfigure.
As your facility and workplace strategies change, your systems furniture can adapt and change with you. Working within your business priorities, our team of space planners can recommend, prioritize and incorporate the latest trends for workplace environments. And the H/B Services delivery and installation team ensures installations are completed correctly and on time. |
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| EZCONNECT & SERVICENET |
| Design tools, product information and pricing are available online 24/7 with Herman Miller’s eZconnect and ServiceNet. Available at a per-site cost with a monthly maintenance fee, these e-business solutions provide you with central online location to connect to everything you need to purchase and manage your complex facility service needs in multiple locations. This speed, flexibility and accuracy means more reliable furniture specification and ordering between your company, Henriksen/Butler and Herman Miller manufacturing operations and suppliers. |
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| Z-AXIS |
| With Herman Miller’s Z-Axis software we can help you lay out your future office space. This tool helps you understand and visualize layout designs and furniture systems. You can spin, zoom and pan through 3D images to see exactly how your workstations will look in your office from all angles. As you pick components, fabrics and finishes, Z-Axis keeps a running total of options and prices to show the impact of change on your furniture budget. It also increases clarity and communication between the entire team. |
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| FLOORING SERVICES |
| We provide a wide spectrum of innovative and cost effective flooring solutions for corporate, retail, healthcare, government, educational and public facilities. Our partnership with InterfaceFLOR and other leading manufacturers means we offer a wide variety of carpet, carpet tile and resilient flooring. Additional services include workstation lift systems, removal of old product, disposal and/or recycling of old product, sub-floor preparation and materials handling. This high level of service assures that you receive the best product for the application, which ultimately yields the maximum return on your flooring investment. |
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| LEASING & FINANCE SOLUTIONS |
| Leasing is one of the most popular options companies choose to acquire their equipment, in fact 80% of companies lease some or all of their assets. We’ve teamed with Herman Miller’s leasing source, one of North America’s largest bank-owned leasing companies, to offer our customers competitive rates and structures to make acquiring your entire office interior easy and more affordable -- including space planning, design services, freight, delivery and installation. Whether you are looking for flexibility, conserving your cash, maximizing your purchasing power or interested in keeping your office furniture acquisition off your balance sheet our financing program has a solution for you. We can also offer you a fixed rate loan. |
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| WAREHOUSING |
| Proper product delivery and installation are critical to meeting your project schedules and processes. With our warehouse facility, Henriksen/Butler is ready to receive your order. We can inspect, verify, de-trash, store and stage deliveries before the product is installed in your office. Because we truly care about the outcome of your project and your complete satisfaction, we can also help process damage reports or file freight claims. |
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| DELIVERY & INSTALLATION |
Henriksen/Butler Services (HBS) manages delivery and installation projects for Henriksen/Butler. This seasoned team of installers work closely with H/B project managers to ensure the product is set up the way you want it, when you want it. When additional forces are needed, the crew we bring in has a vested interest in the success of the project.
We’ve learned our installers are often what clients remember most about their H/B experience. We place strong emphasis on product and installation training. It simply translates into more timely and efficient furniture installation. That’s why we provide ongoing field training in layout, print reading, final walk through and punch list inspection. |
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| SERVICE & WARRANTY |
Anyone can sell office furniture, but it’s the long-term commitment to service and the installed base of product that sets us apart. With the dozens of manufacturers and hundreds of products we represent, we stand behind the quality of our products and their warranties.
With four warranty/service personnel on staff, we respond quickly and efficiently to your service issues – whether it’s five workstations or 500. An 11-year employee, our dedicated customer service representative handles all after-sale service and warranty needs. With one central point of contact, your concern or issue will be promptly and professionally taken care of. |
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| FURNITURE RENTAL COORDINATION |
| When buying or leasing isn’t option, renting is the perfect solution. Herman Miller has formed a marketing alliance with one of the nation’s largest and most recognized furniture rental companies. We have the capability to help you coordinate and rent high quality, brand name office and home furniture to breathe new life into your work environment. |
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| CLEANING SERVICES & PRODUCT REFURBISHMENT |
| It doesn’t take much to give new life to your workstations and facility. H/B can clean panels, upholstery and carpet at your site without any disassembly. Torn upholstery or cracked wood? We can take old or damaged furniture (no matter where it came from) and make it look like new again. In many cases, we can refurbish existing pieces to fit into a new design scheme. In addition to refinishing desks, tables and case goods, we can also reupholster your systems furniture or custom cut or modify your existing work surfaces to increase the life of or change the aesthetics of your existing office furniture. |
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